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FAQ' S

Q1. Do you serve fresh products everyday?

Yes, we offer only soft and fresh products delivered daily.

Q2. What is the shelf life of Cakes and Pastries?

Fresh Cream Cakes and Pastries 2 days if refrigerated. Butter Cream Cakes and Pastries 2 to 3 days.

Q3. How many manufacturing units do you have in Chennai ?

We have our centralised manufacturing plant in chennai. The state of the art facility is equipped with the latest machines and all our products are made with extreme care and hygiene.

Q4. How does the Gift a Cake online concept work?

All you need to do is log on to www.gingerbread.co.in. From there, you can browse our, shop by occasion, and different categories given in the main page. So you click your choice of product, purchase it for your loved ones, and gingerbread will gift your surprise to your loved ones. This is the theme of "Gift a Cake online" with gingerbread.

Q5. What are the various payment options?

1. Credit Cards (Visa / Mastercard / American Express)

2. Debit Cards.

3. netBanking. (Only for Indian banks)

Q6. Can I have a Personalized Message on the Cake?

Of course you can ! While filling the details in the product section, kindly specify your Message in the "Message on Cake" field and gingerbread will personalise your cake with your special and unique message

Q7. What is the Lead Time to execute cake deliveries?

We require atleast 12 hours to bake a fresh cake and deliver it to your loved ones with a personalised message.

Q8. If I want to Oder a cake and expecting. A delivery before the 12 hrs cut off time? Is that possible?

Yes , it is possible , you can send a mail to admin@gingerbread.co.in and also call us on the number published in our site to make sure we are being informed about your requirement and we can generate an instant invoice and send it to you for payment.

Q9. Is the Payment Gateway on the gingerbread Website Secure?

The Payment Gateway for www.gingerbread.co.in complies with the Standard Industry Level Security & are Verified by the following Security Providers:

1. VeriSign Secured.

2. PCI (Security Standards).

3. Hacker Safe.